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Mobile Phone Safety

(Re-produced with permission of Norfolk Constabulary)

 

Thousands of mobile phones are being stolen every month in the United Kingdom. Young people are especially vulnerable, but by taking a few simple steps you can reduce your risk of becoming a victim.

What you can do to protect your phone:

1 Always use your phone's security lock code or PIN number.

2 Security mark the battery (and phone) with your postcode and street number or the first two letters of your house name. For more information on security marking, contact the crime prevention officer at your local police station.

3 Register your phone with the operator. If you report your phone stolen, the operator should then be able to bar further use of your phone.

4 When using your phone, remain aware of your surroundings and do not use it in crowded areas or where you feel unsafe.

5 Avoid displaying your phone in public. Keep it with you at all times and do not leave it unattended.

6 The 15-digit serial or IMEI number helps to identify your phone and can be accessed by keying *#06# into most phones or by looking behind the battery of your phone. Make a note of this number and keep it separate from your phone, as this number could help the police to trace ownership quickly if it is stolen.

If your phone is stolen:

1 Report the theft to the police and as soon as possible. They will want the following details:
- Phone model details
- Phone number
- Serial/IMEI number (if you have it). This will help them to identify the phone if it is later recovered.

2 Contact your service provider immediately, giving the number of the phone. The network operator will then identify the IMEI number (International Mobile Equipment Identity) for the handset and arrange for it to be blocked on their own, and all other, networks. This means that even if the SIM card is swapped the phone will still be useless

KEEP THESE DETAILS IN A SAFE PLACE, SEPARATE FROM YOUR PHONE.

Service provider contact numbers:

Orange:
Contract: 07973 100150
Pre-pay: 07973 100451

Vodafone:
Contract: 07836 191191
Pre-pay: 08700 776655

O2:
Contract: 08705 214000
Pre-pay: 08705 678678

T-Mobile: 0845 412 5000

Virgin Mobile: 0845 6000 789

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